Scheduling and Client Support Specialist

2 weeks ago


SaintBauzilledePutois, Occitanie, United States NurseCore Management Services, LLC Full time

Client Relations Coordinator / Home Care Service Associate

NurseCore Management Services, LLC is seeking a dedicated Client Relations Coordinator to enhance our team within the home care sector. This position plays a vital role in facilitating recruitment and staffing processes, managing service communications, processing applications, and ensuring smooth office operations.

Key Responsibilities:

  • Manages and coordinates home care referrals effectively
  • Assigns skilled personnel to meet client needs
  • Facilitates recruitment initiatives by conducting interviews and onboarding field staff
  • Engages in service communications with referral sources and potential clients
  • Monitors physician orders and essential documentation
  • Oversees supply orders and inventory management
  • Ensures adherence to licensure regulations
  • Maintains organized employee and client records
  • Performs data entry and administrative tasks
  • Provides guidance to field employees on non-clinical issues
  • Addresses and resolves client complaints

Qualifications:

  • Bachelor's degree is highly preferred
  • A minimum of one year of experience in a service-oriented environment
  • Experience in the home health care field is advantageous
  • Strong problem-solving abilities in a patient care context


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