Scheduling and Client Support Specialist
2 weeks ago
Client Relations Coordinator / Home Care Service Associate
NurseCore Management Services, LLC is seeking a dedicated Client Relations Coordinator to enhance our team within the home care sector. This position plays a vital role in facilitating recruitment and staffing processes, managing service communications, processing applications, and ensuring smooth office operations.
Key Responsibilities:
- Manages and coordinates home care referrals effectively
- Assigns skilled personnel to meet client needs
- Facilitates recruitment initiatives by conducting interviews and onboarding field staff
- Engages in service communications with referral sources and potential clients
- Monitors physician orders and essential documentation
- Oversees supply orders and inventory management
- Ensures adherence to licensure regulations
- Maintains organized employee and client records
- Performs data entry and administrative tasks
- Provides guidance to field employees on non-clinical issues
- Addresses and resolves client complaints
Qualifications:
- Bachelor's degree is highly preferred
- A minimum of one year of experience in a service-oriented environment
- Experience in the home health care field is advantageous
- Strong problem-solving abilities in a patient care context
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