Store Manager

3 weeks ago


Phoenix, Arizona, United States Circle K Stores, Inc. Full time
Job Summary

We are seeking a results-driven Store Manager to lead our team at the Grand Canyon Region. As a Store Manager, you will be responsible for ensuring excellent customer service, maintaining a clean and well-stocked store, and promoting a positive public image within the community.

Key Responsibilities

- Recruit, hire, and train positive employees to provide excellent customer service.
- Develop and manage tasks to ensure the store is clean, adequately stocked, and well-kept according to Company standards.
- Schedule employees within Company guidelines to maximize customer service and maintain a positive store image.
- Implement non-discriminatory management skills while hiring, training, counseling, motivating, and separating employees.

Site Relationships

- Develop positive relationships with all suppliers.
- Promote excellent service and resolve customer complaints in a timely and professional manner.
- Promote and ensure a safe, positive public image within the community.

Training and Development

- Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
- Train all employees to ensure customer service, site image, and marketing execution meet Company standards.
- Train all employees on safety procedures and promote safety awareness.

Communication

- Develop ways and means to ensure all employees receive proper communication in a timely manner.
- Establish periodic on-going communication meetings with all site employees and the Market Manager.

Financial

- Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
- Budget and forecast P&L lines, as well as understand and manage merchandise margins.
- Safeguard and account for all money received and disbursed.

Working Conditions

- Perform approximately all work indoors but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc.
- Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
- Be exposed to occasional noise.

Requirements

- High School diploma or GED preferred.
- Experience in retail sales preferred.
- Valid driver's license and adequate transportation to/from bank and corporate management meetings.
- Ability to communicate (orally and in writing) in English.

Equal Opportunity Employer

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.

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