Assistant Store Manager

4 weeks ago


Phoenix, Arizona, United States Foothills Store (S 47th Way & E Ray Rd) Full time
Job Title: Assistant Store Manager

At Foothills Store, we are seeking an experienced Assistant Store Manager to lead our sales floor team and drive business growth.

Key Responsibilities:
  • Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitor product levels and ensure payroll costs and operating costs are managed to budget.
  • Provide excellent customer service to donors and customers, and work to de-escalate customer situations while finding an appropriate solution.
  • Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partner with community businesses and organizations to promote Goodwill's mission.
  • Lead the day-to-day operations of the sales floor, and ensure that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
  • Process complex sales transactions, including customer returns, and ensure that Team Members are operating per company standards and procedures.
  • Travel to other Goodwill locations to assist other stores and attend personal training and development classes.
Requirements:
  • High School Diploma, GED, or equivalent work experience.
  • One-year work experience in Retail Management required.
  • One-year customer service experience required.
  • Proficient in Microsoft Office Suite.
  • Ability to pass a background check and drug screen, where applicable for position.
  • Ability to speak and read English proficiently.

We offer a comprehensive Total Rewards package, including medical, dental, vision, 401(k), and paid time off. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity.



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