Community Liaison
3 weeks ago
Vynca is seeking a skilled Community Liaison to join our team. As a Community Liaison, you will be responsible for developing and maintaining relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups.
This role requires a strong background in community support and patient engagement. You will be responsible for driving referrals into Vynca care programs, primarily Enhanced Care Management. You will also be responsible for continuously expanding your knowledge and understanding of community services and resources, and maintaining frequent contact with community agencies serving vulnerable populations.
Key Responsibilities:
- Build and maintain relationships with community stakeholders
- Drive referrals into Vynca care programs
- Expand knowledge and understanding of community services and resources
- Develop and execute strategic marketing plans
- Identify and communicate cultural issues affecting members
- Track sales activities and conduct presentations
- Support community events and maintain high customer service standards
- Serve as a liaison between patients and practices
- Strengthen referral partnerships through outreach efforts
Requirements:
- 2 years of experience in healthcare sales or at a community-based organization required
- Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required
- Experience working with underserved communities and in healthcare
- Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments
- Experience working in a CRM, Salesforce experience preferred
- Must possess strong organizational skills
- Ability to work independently
- Proficient with Microsoft and Google applications
- Strong communication, speaking, and presentation skills
- Strong motivational skills, including conflict/dispute resolution techniques
- Must have access to a reliable internet connection
- Valid driver's license and reliable, insured, and registered automobile
Compensation and Benefits:
- The pay for this position ranges between $60,000 and $75,000 annually, with the added benefit of an uncapped commission structure
- Great humans deserve great benefits At Vynca, full-time employees are eligible for benefits such as medical, dental, and vision insurance, income protection benefits, PTO, company holidays, 401k, and access to other wellness benefits
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