Community Outreach Specialist

4 weeks ago


Santa Clara, California, United States Vynca Full time
Community Liaison Job Description

Vynca is seeking a Community Liaison to join our dynamic team. As a Community Liaison, you will be responsible for developing and maintaining relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups.

Key Responsibilities:
  • Build and maintain relationships with community stakeholders.
  • Drive referrals into Vynca care programs.
  • Expand knowledge and understanding of community services and resources.
  • Develop and execute strategic marketing plans.
  • Identify and communicate cultural issues affecting members.
  • Track sales activities and conduct presentations.
  • Support community events and maintain high customer service standards.
  • Serve as a liaison between patients and practices.
  • Strengthen referral partnerships through outreach efforts.
Requirements:
  • 2 years of experience in healthcare sales or at a community-based organization.
  • Ideal candidates will have knowledge of the local healthcare landscape and/or community resources.
  • Experience working with underserved communities and in healthcare.
  • Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms.
  • Experience working in a CRM, Salesforce experience preferred.
  • Must possess strong organizational skills.
  • Ability to work independently.
  • Proficient with Microsoft and Google applications.
  • Strong communication, speaking, and presentation skills.
  • Strong motivational skills, including conflict/dispute resolution techniques.
  • Must have access to a reliable internet connection.
  • Valid driver's license and reliable, insured, and registered automobile.
Benefits:
  • The pay for this position ranges between $60,000 and $75,000 annually, with the added benefit of an uncapped commission structure.
  • Great humans deserve great benefits At Vynca, full-time employees are eligible for benefits such as medical, dental, and vision insurance, income protection benefits, PTO, company holidays, 401k, and access to other wellness benefits.


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