Semiconductor Program Director

2 days ago

Santa Clara, California, United States Your Hiring Coaches Full time
Customer Focused Program Management Expertise

We are seeking a seasoned Customer Program Manager to spearhead customer semiconductor switching projects from initiation to completion, ensuring seamless alignment with customer requirements and milestones.


Key Responsibilities

  • Manage customer semiconductor switching projects and programs, ensuring alignment with customer requirements and milestones.
  • Engage directly with customers to understand their needs, provide technical guidance, and address concerns in a timely manner.
  • Manage the customer interface with engineering groups, ensuring quality deliveries while maintaining customer relationships and promoting new engagements.
  • Drive continuous improvement initiatives to enhance project management processes and methodologies.
  • Make customer delivery tradeoffs, resolve internal and external conflicts, and promote internal engineering processes to improve the customer experience.
  • Deliver compelling presentations and reports to communicate project status, milestones, and deliverables to customers, stakeholders, and senior management.

Requirements

To be successful in this role, you will need:



  • A Bachelor's degree in Computer Science or Electronics Engineering, or Master's degree/PhD in a related field, with 10-15 years of related experience.
  • A minimum of 7 years of experience in customer project/program management within the semiconductor industry.
  • At least 5 years of experience in direct management of multidisciplinary teams, including software and hardware professionals.
  • At least 5 years of experience and knowledge in networking and network switch products.
  • A proven track record of successful customer engagement and relationship management.
  • Excellent interpersonal skills with the ability to collaborate effectively across different teams and functions.
  • Outstanding communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.
  • Independent and self-directed with the ability to prioritize and manage multiple tasks simultaneously.

Must-Have Qualifications

We are looking for someone with:



  • Customer-facing program experience.
  • An ASIC technical background with networking equipment.
  • Customer program experience specifically with network switch products.
  • Excellent communication skills.
  • The ability to provide VIP treatment to customers.
  • End-to-end program initiative experience, including leading strategic projects involving senior leadership.
  • The ability to provide a holistic customer experience.

Location and Salary

This role is based in Santa Clara, CA, and offers a competitive salary range of $165,000 - $200,000 per year.


About Us

At Your Hiring Coaches, we are committed to providing exceptional customer experiences and driving business growth through our innovative approach to program management.


Original Language Code

en

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