Customer Service Representative

2 months ago


San Francisco, California, United States Foursight Capital, LLC. Full time
About the Role

Foursight Capital, LLC. is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide information on accounts.
  • Issue Resolution: Identify and resolve customer complaints, escalating complex issues to senior team members as needed.
  • Account Management: Process account information, insurance claims, payment deferments, and credit reporting issues.
  • Communication: Develop and maintain effective communication with customers, colleagues, and management.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service experience in a call center or similar environment.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software applications.
What We Offer
  • Competitive Pay: $18.00/hour + monthly performance-based bonuses up to $500.
  • Benefits: Comprehensive benefits package, including health insurance, dental, vision, and supplemental insurance plans.
  • Perks: Onsite gym, meditation room, and a variety of employee discounts and perks.
Work Environment

Foursight Capital, LLC. is a dynamic and growing company that values its employees. Our office is located in West Valley City, UT, and we offer a collaborative and supportive work environment.



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