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Guest Service Associate
2 months ago
Job Summary
We are seeking a highly skilled and customer-focused Guest Service Associate to join our team at River Gaming Enterprises, LLC. As a Guest Service Associate, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities
- Provide prompt and courteous service to guests, ensuring their needs are met and exceeded.
- Process food and beverage orders and purchases efficiently and accurately.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Develop and maintain knowledge of food and beverage offerings, including menu items and promotions.
- Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
- Meet or exceed sales and customer satisfaction targets.
Requirements
- High school diploma or equivalent required.
- Previous experience in a fast-paced, high-volume food and beverage environment preferred.
- Ability to work in a team environment and maintain a positive attitude.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Availability to work a variety of shifts, including evenings and weekends.
What We Offer
- A competitive hourly rate.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- A comprehensive training program to ensure your success.
Language
English (en-US)