Food Service Associate

4 days ago


Chandler, Arizona, United States Gila River Gaming Enterprises Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Food Runner to join our team at Gila River Gaming Enterprises Inc. As a Food Runner, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable dining experience.

Key Responsibilities:

  • Provide excellent guest service by greeting guests warmly, maintaining eye contact, and communicating in a professional and pleasant demeanor.
  • Support food servers by running food and drinks as instructed by food server and/or management.
  • Maintain a clean and safe work area for guests, self, and other team members.
  • Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
  • Interact pleasantly with all guests, while responding quickly to special requests.
  • Maintain a professional and tidy appearance at all times.
  • Maintain full menu knowledge and able to describe to guests.
  • Maintain a dependable work attendance record with extremely infrequent absences and/or lateness.

Requirements:

  • High School Diploma or equivalent preferred.
  • Experience working in a fast-paced, high volume fine dining, casual food service, and/or nightclub is preferred.
  • Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory.
  • In-depth wine and alcohol knowledge preferred.
  • Ability to acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
  • Must possess excellent guest service skills, strong telephone etiquette, a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
  • Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
  • Strong interpersonal and communication skills, both written and oral.

Important Notes:

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.



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