Order Entry Specialist

2 weeks ago


Reading, Pennsylvania, United States Reading Truck Full time
About the Role

We are seeking a highly skilled Order Entry Specialist to join our team at Reading Truck. As a key member of our customer service team, you will be responsible for providing exceptional support to our external customers by processing orders, answering queries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Process new orders into the order management system (JD Edwards)
  • Quote standard bodies and accessories using the price book reference in the computer system
  • Build loads at time of order entry for customers based on their orders placed and preferred method of transportation
  • Coordinate with customers prior to their load date to minimize their freight cost by fully utilizing the available space on each delivery
  • Work with other departments to ensure equipment availability and alignment with customer order dates
  • Respond to phone and e-mail inquiries regarding quotes, orders, delivery dates, order status, chassis availability and order changes
  • Provide feedback and new ideas for improving the efficiency of the department as well as the overall Company
Requirements
  • High School diploma or GED
  • Minimum of 3 years of order entry experience – manufacturing environment preferred
  • Experience with large ERP (Order Entry) system preferred
About Us

At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America.

We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) savings plan with company match. We also provide tuition reimbursement, 10 paid holidays, and a generous footwear, eyewear, and safety equipment discount program.

We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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