Quality Control Technician II

6 days ago


Hendersonville, North Carolina, United States Jabil Full time
About the Role

We are seeking a highly skilled Quality Assurance Specialist II to join our team at Jabil. As a Quality Assurance Specialist II, you will play a critical role in ensuring the highest quality assurance standards within your Value Stream during your assigned shift.

Key Responsibilities
  • Oversee Quality Assurance activities for your designated Value Stream during your assigned shift.
  • Support Quality Inspectors (Visual & Dimensional) in product release decisions, especially in ambiguous situations.
  • Conduct shift-to-shift Batch History Record (BHR) reviews to ensure they are ready for handoff to the next shift.
  • Create Certificates of Compliance (C of C) and Certificates of Analysis (C of A), and perform the first level of BHR review to complete batches ending on your shift.
  • Investigate Non-Conforming Material Reports (NCMR) and Customer Complaints (CC), providing findings to the Sr. Quality Lead and Quality Engineer.
  • Complete Incoming Inspections according to approved Inspection Plans (IIP).
  • Ensure compliance with all PPE requirements and coach others to adhere to safety standards.
  • Enforce cGMP documentation practices and audit for errors.
  • Learn and apply 5S, Lean, Visual Factory, and other Operational Excellence (OpEx) principles in Quality Control.
  • Provide guidance and coaching to Quality Control inspectors to enhance their product quality decision-making.
  • Communicate effectively with Operations and Material Handling personnel to support production priorities, including changeovers and start-ups.
  • Update Defect Libraries as needed to document product quality decisions and ensure consistent application by Quality Inspectors.
Requirements
  • High School Diploma or equivalent required.
  • Associate's Degree or technical certification in a related field preferred.
  • Minimum of 2-3 years of experience in a Quality Control or Quality Assurance role within a manufacturing environment.
  • Experience with cGMP, 5S, Lean, and other OpEx principles.
  • Previous experience investigating non-conforming material reports (NCMR) and customer complaints (CC).
Preferred Qualifications
  • Experience in a supervisory or leadership role within Quality Control.
  • Advanced technical certifications related to Quality Assurance.
  • Experience in a regulated manufacturing environment.
  • Familiarity with electronic Quality Management Systems (QMS).


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