Parts and Warranty Coordinator

2 weeks ago

Minneapolis, Minnesota, United States Midwest Mechanical Supply Inc Full time
Job Overview

Midwest Mechanical Solutions is seeking a detail-oriented and organized Parts & Warranty Specialist to join our team. In this role, you will play a key part in managing parts identification and inventory, ensuring timely ordering, inventory selection and stocking, and tracking of parts.

Key Responsibilities
  • Process warranty requests, including identification of replacement parts, pricing, availability, and warranty orders.
  • Maintain accurate records of sales, returns, and customer transactions to ensure compliance with company guidelines.
  • Manage and process purchase orders using order management systems to obtain required parts from vendors.
  • Administer and maintain records of special orders, track warranty parts returned, and update order inventory management systems.
  • Accurately identify and recommend appropriate parts for customers.
  • Place parts orders and manage incoming stock.
  • Maintain inventory levels and ensure accurate stock counts.
  • Coordinate with technicians and other departments to ensure timely delivery of parts.
  • Promote and adhere to safety rules and regulations.
  • Field customer questions and handle any issues that arise.
  • Stay current and knowledgeable on parts and products.
Requirements
  • High School Diploma or GED Equivalent.
  • Legally authorized to work in the U.S. on a full-time basis and does not require sponsorship in the future for an employment visa.
  • HVAC parts knowledge preferred.
  • Previous experience in inventory, parts management, and warranty services preferred.
Working Conditions
  • This position works on-site at our MMS facility.
  • Must be able to frequently sit and stand with periods of sitting at a desk and working on a computer with a variety of software applications.
  • Must be able to do frequent lifting of 10-65 lbs.
  • Must be able to occasionally grasp, kneel, and pull.

Midwest Mechanical Solutions is an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law.

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