Medical Office Administrator
3 weeks ago
This is an on-site position at Tufts University School of Dental Medicine.
Tufts University School of Dental Medicine offers a unique educational environment in dental medicine. The Dental Facilities for Persons with Special Needs (TDF) program provides dental care to approximately 7,000 developmentally disabled patients in the state of Massachusetts. The program also provides a venue for teaching General Practice Residents and 4th year dental students.
Key Responsibilities- Provide Excellent Customer Service
- Greet Patients
- Input and/or Verify Patient Information
- Respond to Patient Inquiries
- Schedule and Confirm Appointments
- Perform Financial Functions (collect payment, conduct daily batch reconciliation) and provide administrative support
- Perform Other Related Duties to assist in the management of the department
- Provide Leadership to fellow staff members
- Basic Requirements:
- Knowledge and skills as typically acquired through completion of a High School degree/equivalency
- 3-5 years of job-related experience
- In-depth knowledge of dental/medical software, codes, Microsoft Office, and dental terminology
- Excellent communication and customer service skills
- Preferred Qualifications:
- Experience with special needs population preferred
- Ability to work with patient's parents, guardians, and caregivers
- Excellent written and oral communication skills
- Team player, self-motivated, well-organized, and able to manage time efficiently
Salary is based on related experience, expertise, and internal equity. New hires can expect pay between the minimum and midpoint of the range.
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