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Community Relations Manager

4 weeks ago

Riverside, California, United States Hometown America Management. Full time
Job Overview

Hometown America Management is seeking a skilled Community Manager to join our team at Jurupa Hills in Jurupa Valley, CA. As a Community Manager, you will be responsible for developing and maintaining a positive community environment, ensuring the highest level of customer service, and managing the day-to-day operations of the property.

Key Responsibilities
  • Community Development: Develop and implement strategies to foster a sense of community among residents, including organizing events and activities that promote resident engagement and interaction.
  • Customer Service: Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
  • Operations Management: Manage the day-to-day operations of the property, including rent collections, revenue, expense, and budget controls, residency screening and approval, and capital improvements projects.
  • Staff Supervision: Supervise and support property staff, including interviewing, hiring, orienting, and training employees, and managing their performance in accordance with company policies and procedures.
  • Communication: Develop and maintain effective communication channels with residents, including regular updates and notifications.
Requirements
  • Experience: Prior residential property management experience, with a focus on customer service and community development.
  • Skills: Excellent organizational, problem-solving, project, and time management skills, with the ability to work flexible hours, including Saturdays or other times outside of normal business hours for emergency situations.
  • Education: High school diploma or equivalent required, with a degree in a related field preferred.
What We Offer
  • Housing: On-site housing available.
  • Competitive Wages: Competitive salary and bonus opportunity.
  • Benefits Package: Comprehensive medical, dental, and vision coverage, health and dependent care flexible spending accounts, 401(k) with 20% company match, life and disability insurance, and paid time off.

Hometown America Management is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We invite you to learn more about our company and communities by visiting our website at www.HometownAmerica.com.