Front Office Clerk

3 weeks ago


Riverside, California, United States Community Health Systems, Inc. Full time
Job Summary

We are seeking a reliable and experienced Front Office Clerk to become a part of our clinical teams in the city of Riverside, CA.

The ideal candidate will provide high-quality patient care as part of a healthcare team, ensuring a consistent and reliable flow of communication with patients/staff throughout the clinic.

Key Responsibilities:

  • Validate and update patient personal information in the electronic practice management system as necessary.
  • Welcome patients/visitors via phone and/or to the clinic by greeting them and attending to their inquiries.
  • Answer and direct telephone calls appropriately.
  • Facilitate patient satisfaction and clinic experience by directing them accordingly and accurately booking appointment(s).
  • Provide appropriate forms to patients in accordance with patient needs as necessary.
  • Collect and document patient payments; demonstrate accurate credit card/cash handling procedures, according to CHSI Policy and Procedures.

Requirements:

  • High School graduate or equivalent. Experience and/or training as a Medical Assistant or Dental Assistant preferred.
  • Minimum one (1) year of experience answering phones and scheduling.
  • Customer Service experience a MUST.
  • Bilingual (English/Spanish) preferred.

About Us:

Community Health Systems, Inc. (CHSI) is a Federally Qualified Health Center (FQHC) and Non-Profit 501 (C)(3), operating six community health centers in the tri-county area of: San Bernardino, Riverside, and San Diego.

CHSI focuses on providing high-quality and compassionate medical, dental, women's health, behavioral health, and vision care services to those who are under-served, uninsured, or under-insured.

We are committed to delivering exceptional patient care and improving the health outcomes of our community.


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