Front Office Clerk
3 weeks ago
We are seeking a reliable and experienced Front Office Clerk to become a part of our clinical teams in the city of Riverside, CA.
The ideal candidate will provide high-quality patient care as part of a healthcare team, ensuring a consistent and reliable flow of communication with patients/staff throughout the clinic.
Key Responsibilities:
- Validate and update patient personal information in the electronic practice management system as necessary.
- Welcome patients/visitors via phone and/or to the clinic by greeting them and attending to their inquiries.
- Answer and direct telephone calls appropriately.
- Facilitate patient satisfaction and clinic experience by directing them accordingly and accurately booking appointment(s).
- Provide appropriate forms to patients in accordance with patient needs as necessary.
- Collect and document patient payments; demonstrate accurate credit card/cash handling procedures, according to CHSI Policy and Procedures.
Requirements:
- High School graduate or equivalent. Experience and/or training as a Medical Assistant or Dental Assistant preferred.
- Minimum one (1) year of experience answering phones and scheduling.
- Customer Service experience a MUST.
- Bilingual (English/Spanish) preferred.
About Us:
Community Health Systems, Inc. (CHSI) is a Federally Qualified Health Center (FQHC) and Non-Profit 501 (C)(3), operating six community health centers in the tri-county area of: San Bernardino, Riverside, and San Diego.
CHSI focuses on providing high-quality and compassionate medical, dental, women's health, behavioral health, and vision care services to those who are under-served, uninsured, or under-insured.
We are committed to delivering exceptional patient care and improving the health outcomes of our community.
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