Order Entry Specialist

3 days ago


West Chicago, Illinois, United States Global Furniture Group Full time
Job Title: Order Entry Specialist

Global Furniture Group is seeking a highly skilled Order Entry Specialist to join our team at our Chicago, IL distribution center. As an Order Entry Specialist, you will play a critical role in ensuring the timely and accurate processing of complex orders for our customers.

Key Responsibilities:
  • Enter new purchase orders and process XML, EDI, SIF, and PDF orders with precision and attention to detail.
  • Coordinate with the Customer Care team to ensure specialty accounts are entered correctly.
  • Process high-dollar orders and specialized orders, such as GSA/Contracts and Evolve.
  • Work closely with the OE lead to ensure all orders are proofed prior to release from hold.
  • Initiate the addendum process and conduct final QA of orders prior to release.
  • Release orders into production and cancel/revise POs prior to release.
  • Correspond with the Secondary Review Team and Proforma Team as needed.
  • File documents in accordance with local guidelines.
  • Provide training and assistance to Order Entry Representatives.
Requirements:
  • Excellent communication skills, both written and verbal.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office programs, including Excel and Word.
  • High school diploma or equivalent, with at least three to six years of related experience and/or training.
About Us:

Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of products designed for the workplace, education, healthcare, and hospitality markets. We are committed to delivering exceptional value and quality to our customers and network of dealers, designers, and customers.

We offer a comprehensive employee benefit program that enables our employees to stay healthy, feel secure, and maintain a work-life balance. Our benefits include paid time off, holiday pay, medical/prescription insurance, dental insurance, vision insurance, health savings accounts, company-paid life and AD&D insurance, company-sponsored long-term disability, short-term disability, voluntary life insurance, employee assistance program, critical illness and accidental injury insurance, FSA, and 401(k) and Roth 401(k).



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