Food and Beverage Service Associate

6 days ago


Kansas City, Missouri, United States Arbor Lodging Management Full time

Job Summary

We are seeking a highly motivated and detail-oriented Hotel Stewarding/Dishwasher to join our team at Arbor Lodging Management. As a key member of our food and beverage service team, you will be responsible for providing exceptional service to our guests while maintaining a clean and safe dining environment.

Key Responsibilities:

  • Sell and serve food and beverages safely and efficiently
  • Process guest bills and payments in a timely and accurate manner
  • Impress guests with quality and timely service in a pleasant and friendly manner
  • Set up tables and ensure cleanliness of linen, silverware, and glassware
  • Clean tables, including removal of soiled wares and trash
  • Know the menu and be able to explain major ingredients and preparation methods
  • Report all tips in compliance with company policy and IRS regulations
  • Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift

Requirements:

  • Professional and positive attitude towards guests, vendors, and associates
  • Knowledgeable on hotel facilities and services to assist guests as appropriate
  • History of friendly guest/customer service
  • Process checks and payments in compliance with policies and procedures
  • Effective listening and communication skills
  • Ability to work in a fast-paced environment
  • Ability to stand and walk for extended periods of time and lift up to 50 lbs
  • High school education or related experience

The Benefits of Working with Arbor Lodging Management:

  • Competitive salaries
  • Annual review with increase potential
  • 401k program with company match
  • Additional benefits may be available

Our Culture:

  • We operate with integrity in all we do
  • We lead with heart and are kind, passionate, and hospitable
  • We are accountable and take ownership of our actions
  • We aim higher and strive to exceed expectations
  • We celebrate differences and respect individual opinions and ideas

Equal Employment Opportunity:

Arbor Lodging Management provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.



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