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Coffee Specialist
2 months ago
Position Overview:
As a Coffee Specialist, you will play a crucial role in enhancing guest experiences while contributing to the financial success of the hotel's Food and Beverage operations. Your primary responsibility will be to prepare and serve high-quality beverages and food items, ensuring exceptional service standards that lead to guest satisfaction and increased revenue.
Qualifications:
- Minimum of 6 months experience in customer service within a Food and Beverage setting, with a preference for prior Barista experience.
- Exhibit a friendly and customer-focused demeanor, characterized by a warm smile and a positive attitude during guest interactions.
- Maintain a professional appearance and demeanor at all times.
Key Responsibilities:
- Prepare beverages as requested by guests or staff, adhering to standard operating procedures to ensure consistency and cost control.
- Keep work areas clean and organized to enhance efficiency; set up the beverage station according to established guidelines.
- Respond promptly to guest requests with a friendly approach, following up to guarantee guest satisfaction.
- Complete pre and post-shift tasks, including stocking service stations and preparing coffee.
Property Highlights:
This hotel is conveniently located near cultural attractions and offers spacious accommodations with complimentary WiFi and modern amenities. Guests can enjoy a seasonal outdoor pool and an on-site fitness center equipped with various exercise options.
Company Overview:
As a leader in hotel management, our extensive portfolio encompasses a diverse range of properties, from luxury hotels to lifestyle accommodations. Our dedicated team is committed to delivering outstanding service and achieving exceptional results, fostering a culture of excellence.
Benefits:
Eligible full-time employees can access a competitive benefits package, which includes:
- Daily Pay options available.
- Comprehensive Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Life Insurance and AD&D coverage.
- Paid Time Off.
- Employee Assistance Programs.
- 401k Retirement Savings Plan.
