Customer Service Liaison

3 weeks ago


Reston, Virginia, United States Thornton Brothers Full time

The ideal candidate is a proactive problem solver who excels at communicating with customers via various channels.

Key Responsibilities

  • Engage with customers through phone, email, and chat to provide timely and effective solutions.
  • Offer knowledgeable responses to inquiries about products, pricing, and availability.
  • Collaborate with internal departments to meet customer needs and resolve issues efficiently.
  • Accurately enter data into various platforms to maintain accurate records.

Essential Qualifications

  • At least 1-3 years of relevant work experience.
  • Excellent phone etiquette and strong verbal, written, and interpersonal skills.
  • Ability to multitask, organize, and prioritize work effectively.


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