Customer Service Liaison
3 weeks ago
The ideal candidate is a proactive problem solver who excels at communicating with customers via various channels.
Key Responsibilities
- Engage with customers through phone, email, and chat to provide timely and effective solutions.
- Offer knowledgeable responses to inquiries about products, pricing, and availability.
- Collaborate with internal departments to meet customer needs and resolve issues efficiently.
- Accurately enter data into various platforms to maintain accurate records.
Essential Qualifications
- At least 1-3 years of relevant work experience.
- Excellent phone etiquette and strong verbal, written, and interpersonal skills.
- Ability to multitask, organize, and prioritize work effectively.
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