Event Operations Coordinator
1 week ago
Job Summary:
Koury is seeking a highly skilled and experienced Banquet Captain to join our team. As a Banquet Captain, you will be responsible for leading our banquet servers and set up staff to ensure a smooth and exceptional service experience for our guests.
Key Responsibilities:
- Lead Banquet Servers and Set Up Staff: Supervise and coordinate the activities of banquet servers and set up staff to ensure a seamless service experience.
- Event Setup and Breakdown: Oversee the setup and breakdown of events, ensuring that all necessary equipment and supplies are in place.
- Guest Service: Respond promptly and professionally to guest questions and concerns, providing exceptional customer service at all times.
- Staff Training: Train new staff members on banquet procedures and protocols, ensuring that they are equipped to provide excellent service.
- Safety and Quality Control: Ensure that all safety measures are in place and that all banquet tables and rooms meet client specifications.
- Assist with Service: Assist with all aspects of service as needed, including food and beverage service, table settings, and other duties as assigned.
Requirements:
- Experience: Prior banquet lead experience in a hotel or catering company is required.
- Communication Skills: Excellent communication and interpersonal skills are essential for success in this role.
- Leadership Ability: Strong leadership and supervisory skills are necessary to lead and motivate a team of banquet servers and set up staff.
- Attention to Detail: Excellent attention to detail is required to ensure that all banquet tables and rooms meet client specifications.
- Customer Service: A strong focus on customer service is essential for providing exceptional service to our guests.
- Multitasking: Ability to multitask and prioritize tasks in a fast-paced environment is required.
Benefits:
- Weekly Pay: Competitive weekly pay rate.
- Paid Time Off: Generous paid time off policy.
- Medical, Dental, Vision, Disability, Pet, and Life Insurance: Comprehensive benefits package.
- 401k with Employer Match: Employer-matched 401k plan.
- Employee Cafeteria: Access to employee cafeteria.
- Direct Deposit: Convenient direct deposit option.
- Holiday Pay: Paid holiday time off.
- Employee Assistance Program: Access to employee assistance program.
- Hotel Discount Program: Exclusive hotel discount program.
About Koury:
Koury is a leading provider of hospitality services, dedicated to delivering exceptional experiences for our guests. We are committed to providing a positive and supportive work environment for our employees, and we are seeking a highly skilled and experienced Banquet Captain to join our team.
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