Care Coordinator
3 weeks ago
We are seeking a highly skilled Care Coordinator to join our team at Mount Sinai Health System. As a Care Coordinator, you will play a critical role in coordinating care and guidance to primarily at-risk patients from diagnosis to survivorship.
Key Responsibilities- Provide guidance and support to patients from diagnosis to survivorship, ensuring they receive comprehensive and quality care with appropriate follow-up.
- Initiate and document patient interventions and referrals for data analysis, using evidence-based research to inform care plans.
- Coordinate and assist patients in overcoming obstacles that may inhibit their care plan, such as childcare and transportation.
- Document all initiatives with patients in a database to quantify quality improvement initiatives and internal documentation support.
- Work closely with Patient Navigators to ensure benchmarks are met and reporting is completed in a thorough and timely fashion.
- Supervise a team of Patient Navigators via chart review, face-to-face case discussions, and performance reviews.
- Collaborate with MSH Security and New York City Police in emergency situations where patients are not communicating or attending treatment sessions.
- Initiate and document patient teaching based on assessment of needs.
- Partner with families, patient care teams, and community resources to provide well-coordinated, timely, compassionate, and exemplary interdisciplinary care.
- Initiate and perform ongoing review of policies related to services provided, troubleshooting and updating as necessary.
- Serve as a resource for community-based education, screening, symposiums, educational sessions, lectures, staff training, and other initiatives.
- Bachelor's degree in Health Sciences, Social Work, or other professional degree.
- 1-3 years of relevant experience in patient navigation, with population-specific experience highly valued.
- Excellent verbal and written communication skills to communicate effectively with patients, staff, visitors, and vendors.
- Ability to speak Spanish desirable.
Mt. Sinai Health System is committed to diversity, equity, and inclusion, and we strive to create an environment where all feel valued, belong, and can advance professionally. We are passionate about addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve.
We are an equal opportunity employer and comply with applicable Federal civil rights laws, not discriminating on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.
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