Deputy Program Manager with Citrix Expertise

5 days ago


Washington, Washington, D.C., United States 3M Consultancy Full time
{"title": "Deputy Program Manager", "subtitle": "Join Our Team", "description": "We are seeking a highly skilled Deputy Program Manager to provide daily onsite operational support to the Treasury's Foreign Intelligence Network (TFIN). The successful candidate will lead a midsize team and demonstrate a mix of leadership, customer relations, and technical expertise.

Responsibilities:
- Act as the main liaison with the customer and COR, maintaining strong customer relations.
- Coordinate schedules and logistics to support operational requirements across multiple buildings and worksites.
- Provide leadership for team, fostering a one-team mentality across multiple subcontractor teams.
- Prepare and deliver regular project status reports, data calls, and other client reports.
- Develop and maintain accurate project management documents.
- Manage multiple projects in a critical, fast-paced environment, ensuring timely and successful completion.
- Lead and manage a midsize team, maximizing performance and reducing turnover.
- Build effective stakeholder relationships, including with subcontractor leadership.

Requirements:
- Active TS/SCI clearance with SCI read-in within the past 12 months.
- Must be a US Citizen, and all immediate family members and household members must also be US Citizens.
- Bachelor's degree in computer science, information technology, or a related field.
- Project Management education; PMP Certification or Agile required.
- Minimum of 5 years of IT project management experience, including managing an IT data center, service desk, and network operations center.
- Demonstrated experience with configuration management and requirements management.
- Familiarity with federal government agency and NIST policies and procedures for data center operations.
- Self-motivated, detail-oriented, and possess superior organizational skills.
- Commitment to providing exceptional customer service and strong verbal and written communication skills.
- Experience managing compliance with license agreements.
- Knowledge of Infrastructure Technology Infrastructure Library (ITIL) capabilities.
- Fluency with MSProject, Visio, and SharePoint.

Preferred:
- Master's degree with at least 7 years of experience in Computer Science or a related discipline.
- Current MCSE Certification preferred but will consider other current certifications.

Technical Experience:
The ideal candidate should possess demonstrable technical experience in the following areas:
- Windows server products (Windows Server OS, Microsoft Active Directory, and SharePoint).
- Current VMware applications.
- Systems Administration on current operating systems in the Windows server family.
- Network print server management and support.
- Server hardware deployment, management, maintenance, and repair.
- Microsoft Exchange Server management and support.
- Scripting in VBscript, PowerShell, cmd/batch.
- Software packaging, distribution, and deployment management.
- Imaging – building and maintaining desktop images, virtual machine images, and driver updates.
- IT disaster recovery and continuity of operations planning.
- IT Security protection, detection, analysis, and response, prevention, intrusion detection/monitoring, data access security, identity management, cryptographic technologies, group policy (Linux and Windows), NetApp, Citrix VDI.
- Recommended certifications in MCSA 2008 R2 or MCSA 2012 VCP, Citrix Certified Administrator.
"}

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