Member Services Team Lead
3 days ago
We are seeking an experienced Member Services Team Lead to join our team at the United States Senate Federal Credit Union. In this role, you will oversee the daily activities of our retail branch, ensuring a world-class member experience and providing leadership to our staff.
Key Responsibilities- Lead and manage a team of Member Services Representatives, providing guidance and feedback to ensure they meet sales and service goals.
- Develop and implement departmental business plans, goals, and strategies, working closely with our Retail Operations and Experience Managers.
- Collaborate with our Member Experience Manager to build strong relationships with employees and foster a positive team environment.
- Ensure compliance with all federal and state regulations, as well as Credit Union policies and procedures.
- A minimum of 5 years of relevant experience in a contact center or branch environment, with prior consumer lending, teller operations, collections, new accounts, and banking regulations experience preferred.
- A bachelor's degree in business or a related field, or a high school diploma and equivalent experience.
- Excellent leadership and communication skills, with the ability to motivate and develop staff.
- Strong analytical and problem-solving skills, with the ability to resolve complex issues.
We offer a competitive salary range of $65,000 - $85,000 per year, based on location and experience. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.
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Cleaning Team Member
3 days ago
Washington, Washington, D.C., United States Clean Team Full timeJob SummaryWe are seeking a reliable and detail-oriented Part-time Cleaning Specialist to join our team. As a key member of our cleaning crew, you will be responsible for ensuring our facilities are clean, safe, and welcoming for everyone.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work independently...
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Member Experience Team Lead
2 weeks ago
Washington, United States United States Senate Federal Credit Union Full timeDrive Business GrowthAs a Senior Member Services Representative, you will have the opportunity to make a real impact on our organization. If you are a motivated and results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply.About the RoleIn this exciting role, you will be responsible for leading a team...
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Financial Services Team Lead
4 days ago
Washington, Washington, D.C., United States United States Senate Federal Credit Union Full timeJob OverviewWe are seeking a highly skilled and experienced Financial Services Team Lead to join our team at United States Senate Federal Credit Union. As a key member of our operations team, you will play a critical role in delivering exceptional service to our members and driving business growth.About the RoleThe Financial Services Team Lead will be...
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Food Service Team Member
4 weeks ago
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Service Team Member
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Dining Service Team Member
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Commissioning Team Lead
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Service Desk Team Lead
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Senior Member Services Representative
4 weeks ago
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Customer Service Team Lead
4 weeks ago
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Service Team Member
2 weeks ago
Washington, United States Michaels Stores Full timeStore - PITT-WASHINGTON, PA - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties t Team Member, Customer Service, Retail, Merchandise, Store
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Food Service Team Member
4 weeks ago
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Customer Service Team Lead
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Service Team Member
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Dining Services Team Member
5 days ago
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Service Team Member
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Laboratory Operations Team Lead
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Food Service Team Member
3 days ago
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