Customer Service Representative

1 week ago


Honolulu, Hawaii, United States GreenDrop Full time
Job Title: GreenDrop Customer Service Attendant

GreenDrop is a rapidly expanding company that makes donating lightly used clothing and household items easy, convenient, and eco-friendly. We partner with nonprofit organizations to redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

What You Can Expect:
  • To work in a purpose-driven company with a business model that people love for its impact on both the planet and local communities.
  • An investment in your career path interests, with opportunities for growth and development.
  • A diverse and inclusive work environment where everyone has something special to contribute.
What You Get:
  • Comprehensive onboarding and training from day one.
  • In-house expertise and training programs to help you succeed.
  • Benefits offerings including health plans, life insurance, and a 401k plan with company matching contributions.
  • Paid time off and a range of mental health services to support your well-being.
Job Responsibilities:
  • Interact with donors in a friendly and professional manner.
  • Acquire donations from donors using a positive and intelligent technique.
  • Assist donors with their donations and help to unload their vehicles.
  • Record donor information on the company iPad.
  • Assist truck drivers during donation pick-ups.
  • Organize donations in the stock room.
  • Maintain the cleanliness of the site.
Requirements:
  • Ability to work independently without continuous supervision.
  • Strong ability to interact with people and provide magnificent service.
  • Able and willing to lift up to 50lbs continuously throughout the day.
  • Ability to work in outside conditions within the different seasons.
  • Positive mindset, punctuality, and a strong sense of urgency.


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