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Technical Solutions Specialist
2 months ago
At LanceSoft, we are seeking a highly skilled Technical Solutions Specialist to join our team. As a key member of our technology group, you will be responsible for designing, developing, and implementing technical solutions that meet or exceed the current and future needs of our organization.
Key Responsibilities:
- Work closely with technology management, senior engineers, and support teams to implement and manage technical solutions.
- Coordinate vendor interactions and/or vendor resources as needed.
- Mentor and coach less experienced engineers, technicians, and integrators.
- Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis.
- Follow and promote use of industry best practices, standards and procedures.
- Maintain a strong aptitude and working knowledge of Bank applications, systems, development environments.
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the brand.
- Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Requirements:
- Combined minimum of 8 years higher education and/or work experience in systems design, management and/or architecture.
- Strong understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design.
- Bachelors Degree in Computer Science or Computer Engineering.
- Minimum of 8 years professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications.
- Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches.
- Advanced technical skills.
- Advanced analytical skills.
- Advanced troubleshooting skills.
- Advanced problem-solving skills.
- Verifiable knowledge and advanced expertise in industry and/or vendor technologies.
- Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers, and testers in the fast-paced environment.
- Ability to work independently and collaboratively with others in team environment.
- Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size.
- Understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on projects of medium to high complexity.
- Excellent written and verbal communication skills.
- Effective influencing skills.
- Process-oriented.
- Logical thinker.
- Strong knowledge of server/client and virtual technologies.
- Ability to complete complex tasks with minimal supervision.
- Adaptable.
- Able to learn quickly in a rapid pace environment.