Guest Experience Event Team Associate

2 weeks ago

Bentonville, Arkansas, United States Atomic Weapons Establishment Full time
Job Title: Guest Experience Event Team Associate

Crystal Bridges Museum of American Art is seeking a highly motivated and customer-focused Guest Experience Event Team Associate to join our team. As a key member of our Guest Services team, you will provide exceptional service to our guests and members, ensuring a memorable and enjoyable experience at our museum and The Momentary.

Key Responsibilities:
  • Provide outstanding customer service to guests and members at various locations throughout the museum and The Momentary.
  • Process admissions, sell and renew memberships, and answer questions to ensure a seamless guest experience.
  • Work collaboratively with the Guest Services team to provide support during peak times and special exhibitions.
  • Stay informed about current and future exhibitions, events, and museum amenities to effectively communicate with guests.
  • Become proficient in using Tessitura software, N-Scan ticket scanners, and Quest admission tablets to efficiently manage guest information.
Requirements:
  • High school diploma or equivalent required; associate degree preferred.
  • Minimum 6 months of customer service experience or related industry experience.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible shifts, including evenings and weekends.
  • Physical stamina to lift up to 50 pounds and stand for prolonged periods.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

Crystal Bridges is an equal opportunity employer committed to building a diverse and inclusive workplace. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by law.

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