Property Claims Adjuster
5 days ago
USAA is seeking an experienced Property Adjuster to join our Catastrophe team. As a Property Adjuster, you will investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will work within defined guidelines and framework, confirming/analyzing coverage, recognizing liability exposure, and negotiating equitable settlement in compliance with all state regulatory requirements.
Key Responsibilities- Proactively manage assigned claims caseload comprised of claims with low to moderate complexity damages.
- Partner with vendors and internal business partners to facilitate low to moderate complexity claims resolution.
- Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources.
- Identify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate.
- Determine and negotiate low to moderate complexity claims settlement.
- Maintain accurate, thorough, and current claim file documentation throughout the claims process.
- Apply knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates.
- Recognize and address jurisdictional challenges such as applicable legislation and construction considerations.
- Support workload surges and catastrophe (CAT) response operations as needed.
- High School Diploma or General Equivalency Diploma.
- 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims.
- Knowledge of estimating losses using Xactimate or similar tools and platforms.
- Demonstrated negotiation, investigation, communication, and conflict resolution skills.
- Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
- Ability to prioritize and multi-task, including navigating through multiple business applications.
USAA offers a competitive salary range of $54,940 - $92,720, based on experience and market data. Employees may be eligible for pay incentives based on overall corporate and individual performance. We also offer comprehensive benefits, including medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays, and various wellness programs.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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