Customer Experience Manager

2 weeks ago


Albany, New York, United States Global Partners LP Full time
Job Summary

We are seeking a highly motivated and experienced Guest Service Supervisor to join our team at Global Partners LP. As a Guest Service Supervisor, you will play a key role in ensuring a quality buying experience for all customers and driving sales growth.

Key Responsibilities:
  • Customer Service: Ensure a high level of customer satisfaction by providing excellent service and resolving customer complaints in a timely and professional manner.
  • Team Management: Coach and direct employees to provide excellent customer service and maintain a positive and productive work environment.
  • Store Operations: Maintain an awareness of cleanliness both inside and outside of the store and ensure that all store operations are running smoothly.
  • Marketing and Promotions: Implement all Company promotional initiatives and maintain awareness of sales trends and customer preferences.
  • Financial Management: Review end of day reports and make daily bank deposits by noon to ensure accurate financial records.
Requirements:
  • High school diploma or equivalent required.
  • 2+ years of retail experience, preferably in a supervisory role.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.


  • Albany, New York, United States Victoria's Secret Full time

    Customer Experience Manager Job DescriptionA values-based leader who delivers exceptional customer and associate experiences to drive top-line sales.Key Responsibilities:Lead the sales floor and coach and develop the team to achieve sales goals.Manage performance, payroll, and merchandise availability to ensure operational excellence.Support the Store...


  • Albany, New York, United States Global Partners LP Full time

    Global Partners LP - XtraMart Madison Ave **Job Summary:** As a Guest Service Supervisor at Global Partners LP, you will be responsible for ensuring a quality buying experience for all customers. You will coach and direct employees to provide excellent customer service, maintain an awareness of cleanliness both inside and outside of the store, and...


  • Albany, New York, United States Global Partners LP Full time

    Global Partners LP - XtraMart Madison Ave **Job Summary:** As a Guest Service Supervisor at Global Partners LP, you will be responsible for ensuring a quality buying experience for all customers. You will coach and direct employees to provide excellent customer service, maintain an awareness of cleanliness both inside and outside of the store, and...


  • Albany, New York, United States Kiwi Experience Full time

    Retail Sales Specialist - Full TimeJoin our dynamic team at Kiwi Experience as a Retail Sales Specialist on a full-time basis. You will be an integral part of our vibrant RV Accessories shop, dedicated to enhancing the experience of our customers with their Recreational Vehicles (RV).Key Qualifications:Previous experience in sales or retail, with a focus on...


  • Albany, New York, United States Kiwi Experience Full time

    Retail Sales Specialist - Full TimeJoin our dynamic team at Kiwi Experience as a Retail Sales Specialist in our thriving RV Accessories store. We are seeking an enthusiastic individual to assist our customers in enhancing their Recreational Vehicle (RV) experience.Key Qualifications:Previous experience in sales or retail, with a passion for helping customers...


  • Albany, New York, United States Kiwi Experience Full time

    Online Retail Assistant - Full TimeWe are seeking a dedicated Online Retail Assistant to enhance our dynamic team. This role is pivotal in delivering outstanding customer service and managing online orders while supporting retail operations as needed.Key Qualifications:Experience in RV, Camping, or Marine sectors is a plus.Excellent communication and...


  • Albany, New York, United States Macys Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer Service:...


  • Albany, New York, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers.Key ResponsibilitiesCustomer...


  • Albany, New York, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...

  • Retail Store Manager

    3 weeks ago


    Albany, New York, United States Primark Full time

    Job DescriptionJob Summary:We are seeking an experienced Assistant Store Manager to join our team at Primark. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in managing the daily operations of the store, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Support the...


  • Albany, New York, United States Marshalls Full time

    Customer Experience CoordinatorAt Marshalls, we're committed to delivering exceptional customer experiences. As a Customer Experience Coordinator, you'll play a key role in achieving this goal.Key Responsibilities:Role model established customer experience practices with internal and external customersSupport and embody a positive store culture through...


  • Albany, New York, United States Conduent Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues in a timely and professional...


  • Albany, New York, United States CarMax Full time

    About the RoleWe are seeking a Customer Experience Specialist to provide exceptional service to our customers throughout their car-buying and selling journey. This role involves guiding customers, conducting vehicle assessments, performing administrative duties, and ensuring a seamless process. Successful candidates will be able to build strong...


  • Albany, New York, United States Conduent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional service to our clients' customers, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesRespond to customer inquiries via...


  • Albany, New York, United States Conduent State & Local Solutions, Inc Full time

    **About the Role**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate II at Conduent State & Local Solutions, Inc. In this role, you will be responsible for providing exceptional customer service and support to our clients' customers.**Key Responsibilities**Respond to customer inquiries and...

  • Sales Associate

    2 weeks ago


    Albany, New York, United States Five Below Full time

    About the RoleAs a Sales Associate at Five Below, you will be at the forefront of delivering an exceptional customer experience. You will be responsible for creating a welcoming and engaging atmosphere in our stores, ensuring that every customer leaves with a smile on their face and a sense of excitement about our products.Key ResponsibilitiesCustomer...


  • Albany, New York, United States Conduent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate II. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide...


  • Albany, New York, United States Conduent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate II at Conduent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...


  • Albany, New York, United States Conduent Business Services Full time

    {"Job Title": "Customer Experience Associate II", "Job Description": "**About Conduent Business Services**We are seeking a highly skilled Customer Experience Associate II to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Perform...


  • Albany, New York, United States Kiwi Experience Full time

    Online Retail Assistant - Full TimeWe are seeking a dedicated Online Retail Assistant to enhance our customer service experience at Kiwi Experience. This full-time position involves managing online customer orders and supporting retail operations as needed.Key Qualifications:Experience in RV, Camping, or Marine sectors is a plus.Excellent communication and...