Sales Associate for Branch Operations
2 weeks ago
Work Location Type: Onsite
As a prominent industrial supplier with a focus on North America, Japan, and the United Kingdom, we are dedicated to keeping the world operational by serving over 4.5 million clients globally through innovative technology and strong customer relationships. Our commitment to excellence is reflected in our 2023 sales of $16.5 billion, as we strive to deliver value to our customers, cultivate an engaging environment for our team members, and achieve robust financial outcomes.
Our inclusive workplace encourages you to learn, develop, and contribute to the success of businesses while ensuring the safety of their personnel. Recognized as a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM organization, we are seeking enthusiastic individuals to join our team as we continue to lead the industry into the next century.
Bilingual Sales Associate for Branch Operations
Position Overview:As a Bilingual Sales Associate for Branch Operations, you will deliver solutions and effectively engage with walk-in customers by utilizing your expertise, knowledge, and positive demeanor. Your role will involve maximizing sales opportunities, fostering customer loyalty, and surpassing customer expectations. Throughout your day, you will alternate between assisting customers and performing various warehouse responsibilities, reporting directly to the Store Manager.
Your Responsibilities:- Oversee the complete customer experience, including product selection, accurate order processing, safe product handling, and loading customer vehicles.
- Identify opportunities to enhance sales and promote customer loyalty.
- Adjust communication style to suit different audiences, whether in person, over the phone, or via email.
- Prepare and stage will-call orders and manage shipping products.
- Handle customer backorders and organize incoming stock.
- Assist with merchandising and maintain showroom inventory.
- Conduct inventory counts as required.
- Learn to navigate various computer systems for customer-facing and warehouse tasks.
- Perform cleaning duties to ensure the branch meets Grainger's standards.
- Adhere to safety protocols and comply with all operational standards, including the use of personal protective equipment.
- Availability to work flexible hours within branch operational times.
- Ability to lift up to 50 pounds independently and heavier loads with assistance.
- Willingness to learn and operate powered industrial equipment.
- Comprehensive medical, dental, vision, and life insurance.
- Paid time off (PTO) and six company holidays annually.
- 6% 401(k) company contribution with each paycheck.
- Employee discounts, parental leave, and additional benefits.
We are committed to equal employment opportunities, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.
We are dedicated to creating an inclusive and accessible environment, providing reasonable accommodations to individuals with disabilities during the application and hiring process, as well as throughout their employment. If you require reasonable accommodations during the application and selection process, please inform us so we can provide the necessary assistance.
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