Head Host
2 weeks ago
STK Boston is renowned for its vibrant dining atmosphere, merging high-energy with exceptional service. We pride ourselves on delivering unforgettable experiences for our guests, regardless of the occasion.
Position Summary:
The Head Host plays a crucial role in enhancing the guest experience. We seek individuals who are passionate about growth and development within our expanding organization.
Key Responsibilities:
- Oversee and nurture the concierge program.
- Manage all front-of-house staff, including hiring, training, and scheduling.
- Streamline guest flow during service to ensure efficiency.
- Develop and maintain reservation systems to accommodate high guest volumes.
- Foster strong relationships with local hotels and booking agents.
- Ensure guest information is accurately maintained in our database.
- Keep all guest-facing information current across various platforms.
- Engage with guests through reviews and social channels to uphold a positive online reputation.
- Act as a dependable team member who contributes to a collaborative work environment.
- Open and close the venue as needed in a managerial capacity.
Qualifications:
- Minimum of 3 years of relevant experience.
- Strong leadership and management skills.
- Excellent interpersonal and communication abilities.
- Proficient in restaurant management systems.
- Ability to integrate quickly into a team and establish leadership.
- Skilled in identifying issues and implementing effective solutions.
- Capable of delegating tasks with professionalism.
- Willingness to work extended hours, including late nights.
Benefits:
We offer comprehensive insurance benefits to all full-time employees, including:
- Medical, Dental, and Vision coverage
- Group Life and Disability Insurance
- Group Accident and Hospital Indemnity Insurance
- Group Critical Illness Insurance
All employees are eligible for additional benefits such as:
- Employee Assistance Program (EAP)
- Dependent Care Benefits
- Dining Discounts and complimentary meals
- 401K Plan options
- Commuter Benefits
- Paid Time Off
We utilize eVerify to confirm employment eligibility.
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