Head Host

2 weeks ago


Boston, Massachusetts, United States STK Boston Full time
Job Overview

STK Boston is renowned for its vibrant dining atmosphere, merging high-energy with exceptional service. We pride ourselves on delivering unforgettable experiences for our guests, regardless of the occasion.

Position Summary:

The Head Host plays a crucial role in enhancing the guest experience. We seek individuals who are passionate about growth and development within our expanding organization.

Key Responsibilities:

  • Oversee and nurture the concierge program.
  • Manage all front-of-house staff, including hiring, training, and scheduling.
  • Streamline guest flow during service to ensure efficiency.
  • Develop and maintain reservation systems to accommodate high guest volumes.
  • Foster strong relationships with local hotels and booking agents.
  • Ensure guest information is accurately maintained in our database.
  • Keep all guest-facing information current across various platforms.
  • Engage with guests through reviews and social channels to uphold a positive online reputation.
  • Act as a dependable team member who contributes to a collaborative work environment.
  • Open and close the venue as needed in a managerial capacity.

Qualifications:

  • Minimum of 3 years of relevant experience.
  • Strong leadership and management skills.
  • Excellent interpersonal and communication abilities.
  • Proficient in restaurant management systems.
  • Ability to integrate quickly into a team and establish leadership.
  • Skilled in identifying issues and implementing effective solutions.
  • Capable of delegating tasks with professionalism.
  • Willingness to work extended hours, including late nights.

Benefits:

We offer comprehensive insurance benefits to all full-time employees, including:

  • Medical, Dental, and Vision coverage
  • Group Life and Disability Insurance
  • Group Accident and Hospital Indemnity Insurance
  • Group Critical Illness Insurance

All employees are eligible for additional benefits such as:

  • Employee Assistance Program (EAP)
  • Dependent Care Benefits
  • Dining Discounts and complimentary meals
  • 401K Plan options
  • Commuter Benefits
  • Paid Time Off

We utilize eVerify to confirm employment eligibility.


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