Front Desk Representative

3 weeks ago


Austin, Texas, United States AT&T Hotel & Conference Center Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at AT&T Hotel and Conference Center. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.

Key Responsibilities
  • Register guests, process payments, and provide accurate information about hotel services and amenities.
  • Respond to guest inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Operate the front desk, manage guest records, and maintain accurate records of transactions.
  • Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
  • Work collaboratively with other departments to ensure guest satisfaction and resolve any issues that may arise.
Requirements
  • High school diploma or equivalent required; 2-year degree preferred.
  • 1-2 years of prior guest service experience preferred.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy in handling cash and credit transactions.
What We Offer
  • Paid vacation days, annual merit increases, and 11 paid holidays.
  • Free daily shift meals, lockers, and locker rooms with showers.
  • Discounted monthly UT garage parking and gift shop offerings.
  • Referral bonus and opportunities for career growth and development.

AT&T Hotel and Conference Center is an equal opportunity employer and participates in E-Verify. Applicants must have valid and legal work authorization in the United States.



  • Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time

    Front Desk/Night Audit Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Front Desk/Night Audit representative at Humble Origins Hospitality Management, LLC. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable...


  • Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesWelcoming and checking in guests in a friendly and efficient...


  • Austin, Texas, United States KRISHNA AUSTIN LLC Full time

    Job OverviewWe are seeking a skilled Front Desk Representative to provide exceptional customer service and support to our guests.The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Register and assign rooms to guests in a timely and...


  • Austin, Texas, United States Excel Fitness Full time

    Job Summary:As a Front Desk Representative at Excel Fitness, you will be the first point of contact for our members, providing exceptional customer service and ensuring a welcoming environment for all. This role is ideal for individuals who are passionate about delivering outstanding service and are looking for a dynamic and fast-paced work environment.Key...


  • Austin, Texas, United States Four Seasons Full time

    Front Desk Agent at Four SeasonsAs a Front Desk Agent at Four Seasons, you will be the first point of contact for our guests, providing a warm welcome and exceptional customer service. Your responsibilities will include checking guests in and out of the hotel efficiently and accurately, handling guest inquiries and requests promptly and professionally, and...


  • Austin, Texas, United States Dave & Buster Full time

    Job Description:Dave & Buster's is a unique entertainment destination where no two days are ever the same. As a Front Desk Representative, you will have the opportunity to serve hundreds of guests with flexible schedules that can accommodate school or other jobs. Our team is awesome, and we're looking for someone who shares our enthusiasm and passion for...


  • Austin, Texas, United States Fairfield Inn Austin South Full time

    Job SummaryAs a Front Desk Agent at Fairfield Inn Austin South, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outsProviding information about hotel services, facilities, and local...


  • Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key ResponsibilitiesProvide exceptional customer...


  • Austin, Texas, United States Four Seasons Full time

    Front Desk AgentAt Four Seasons, we're seeking a skilled Front Desk Agent to join our team. As a key member of our guest services team, you'll be responsible for delivering exceptional customer experiences.Key Responsibilities:Greet guests with a warm welcome and provide personalized serviceEfficiently check guests in and out of the hotel, ensuring accuracy...


  • Austin, Texas, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Van Zandt in Austin, Texas. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.ResponsibilitiesRespond to guest...


  • Austin, Texas, United States AT&T Hotel & Conference Center Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at AT&T Hotel and Conference Center. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesRegister guests, process payments, and handle...


  • Austin, Texas, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Guest Service: Assist guests...


  • Austin, Texas, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...


  • Austin, Texas, United States Crescent Hotels & Resorts Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, checking them in and out...


  • Austin, Texas, United States AT&T Hotel & Conference Center Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at AT&T Hotel and Conference Center. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...


  • Austin, Texas, United States La Quinta Austin - Mopac North at The Domain Full time

    Job Title: Front Desk AgentLa Quinta Austin - Mopac North at The Domain is seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional service to guests, ensuring a seamless and enjoyable stay. This role requires a strong ability to multitask, prioritize tasks, and...


  • Austin, Texas, United States Aimbridge Hospitality Full time

    Front Desk AgentAimbridge Hospitality is seeking a Front Desk Agent to join our team at Courtyard Austin South Airport. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Greet and welcome guests, responding to their...


  • Austin, Texas, United States Remington Full time

    Job Title: Front Desk Agent At Remington, we are seeking a highly skilled and motivated Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience. Responsibilities: * Greet and communicate cordially with guests, promptly and...


  • Austin, Texas, United States New Waterloo Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at South Congress Hotel in Austin, TX.Job Summary:The Front Desk Agent is responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of accuracy and attention to...


  • Austin, Texas, United States Sage Hospitality Group Full time

    Hotel Van Zandt Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Van Zandt in Austin, Texas. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Respond...