Front Desk Representative
3 weeks ago
As a Front Desk Representative at Excel Fitness, you will be the first point of contact for our members, providing exceptional customer service and ensuring a welcoming environment for all. This role is ideal for individuals who are passionate about delivering outstanding service and are looking for a dynamic and fast-paced work environment.
Key Responsibilities:
• Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
• Maintain a clean and organized front desk area, ensuring that all necessary materials and equipment are readily available.
• Process membership transactions, including sales, renewals, and cancellations.
• Manage club inventory, including ordering and stocking of supplies and equipment.
• Collaborate with the operations team to ensure seamless day-to-day operations.
Requirements:
• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Basic math skills and accuracy with handling cash and credit transactions.
Benefits:
• Competitive hourly rate.
• Opportunities for advancement and professional growth.
• A fun and dynamic work environment with a team-oriented culture.
Work Environment:
This role operates in a fitness club environment and requires the ability to stand for long periods, lift up to 25 pounds, and move around the club as needed. The noise level in the club environment may be loud on a regular basis.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
EEO Statement:
Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
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