Corporate Inn Customer Experience Coordinator

11 hours ago


Sunnyvale, California, United States Corporate Inn Sunnyvale Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent at Corporate Inn Sunnyvale. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and handling requests for information and assistance in a timely and efficient manner.

Responsibilities:

  • Register guests and manage room assignments
  • Provide excellent customer service to all guests
  • Handle requests for information and assistance in a timely and efficient manner
  • Maintain accurate records and reports
  • Work collaboratively with other departments to ensure seamless guest experiences

Requirements:

  • Bachelor's degree or equivalent required; experience in hospitality or a related field preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Knowledge of hotel operations and policies
  • Familiarity with Microsoft Office suite


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