Hotel Guest Experience Coordinator

12 hours ago


Sunnyvale, California, United States Aimbridge Hospitality Full time
Overview

We're seeking an exceptional Hotel Guest Experience Coordinator to join our team at Aimbridge Hospitality.

Your Key Responsibilities

  • Greet and register guests, ensuring seamless check-in/check-out processes
  • Manage front desk operations, including phone switchboard, mail, and messages
  • Provide accurate information on hotel services, facilities, and local attractions
  • Maintain high standards of personal appearance and grooming, adhering to brand standards

Requirements

  • High School diploma or equivalent required; college coursework in hospitality helpful
  • Experience in a hotel or related field preferred
  • Possess a positive attitude, excellent communication skills, and a desire to deliver outstanding customer service

Benefits

  • Competitive hourly rate: $17.46-$20.73 per hour (based on experience)
  • Detailed benefits package, including medical, dental, and vision coverage, short-term/long-term disability income, term life insurance, paid time off, employee assistance program, and 401(k) retirement plan


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