Epic-Certified Senior IS Business Analyst DPH PBT

2 days ago

San Francisco, California, United States Zuckerberg San Francisco General Full time
Job Title: Epic-Certified Senior IS Business Analyst DPH PBT

Join the San Francisco Department of Public Health's Population Health Division as a Senior Information Systems Business Analyst to help design, develop, implement, maintain, optimize and support DPH's unified electronic health record solution.

Key Responsibilities:
  • Support the design, implementation, support, and optimization of the EPIC enterprise Electronic Health Record (EHR) for the San Francisco Department of Public Health.
  • Collect information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, recommendations, and utilization of best practices.
  • Translate functional requirements into application builds as a member of a multi-disciplinary team.
  • Communicate effectively both orally and in writing with a diverse set of clients.
  • Maintain all system configuration and build parameters for application modules.
  • Use logic and analysis to solve computer and application module problems.
  • Exercise judgment, decisiveness, and creativity in an environment subject to frequent change.
  • Research, analyze, and develop proposed solutions for regulatory requirements.
  • Prepare test plans, documentation, and training materials; work with vendors to prepare technical specifications and scopes of work.
  • Prioritize competing requests for services.
  • Application module optimization in conjunction with stakeholders.
  • Project management of small projects.
  • Manage communication between applications.
  • Application/module implementation and testing.
  • Clearly document work and adhere to change control procedures.
  • Maintain and update Service Now, Sherlock, Orion, Nova, or other EPIC build trackers or EPIC project plans.
Requirements:
  • An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units.
  • Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.
  • One (1) year of full-time employment is equivalent to 2,000 hours.
Desirable Qualifications:
  • Knowledge of healthcare workflows: hospital-based care & administration, outpatient care and administration, OR revenue cycle administration.
  • Understanding of a wide array of integration points including but not limited to utilizing standards such as HL7, CCDA, & FHIR APIs.
  • Information Technology change control policies & procedures.
  • Knowledge of flow diagramming applications: Visio.
  • Knowledge of collaboration platforms: Microsoft Teams & SharePoint.

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