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Epic Informatics Workflow Specialist

2 months ago

San Francisco, California, United States City and County of San Francisco Full time
Job Summary

The City and County of San Francisco is seeking a highly skilled Epic Informatics Workflow Analyst to join its team. This role will be responsible for designing, configuring, testing, implementing, and training the clinical and financial aspects of the DPH Electronic Health Record.

Key Responsibilities
  • Support a robust informatics program globally, and a robust RC and HIM program specifically, within the organization;
  • Collaborate with HIM, RC, clinical groups, and operations in configuring, training, and/or optimizing Epic EHR;
  • Collect information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, and recommendations and utilization of best practices;
  • Work with the EHR implementation team to translate health system and RC strategies and requirements into strategic implementation plans for the new EHR, such as the development of governance structures related to data collection, retrieval, analysis, and interpretation to assist in optimization of business processes, patient outcomes, and/or overall process effectiveness, and efficiency;
  • Utilize the knowledge and skills of RC and HIM practice to determine the appropriate workflow for RC and HIM, or related, functions when appropriate, ensuring consistency with professional standards of practice and mandated requirements;
  • Evaluate workflows and recommend re-engineering of processes around utilization of computerized applications, including the new EHR to improve the workflow to maximize departmental and organizational efficiency and effectiveness;
  • Provide on-going end-user EHR and key systems education and support, with upgrades, new releases, enhanced functionality, and new HIM/RCM modules;
  • Support programs and activities that contribute to individual and group staff development and capacity building;
  • Maintain a working knowledge of applicable federal, state, local, and private laws and regulations in relation to clinical documentation and electronic medical records.
Requirements
  • Experience: Two (2) years of experience equivalent to the level of City and County of San Francisco class 2112 Medical Records Technician, within the last five (5) years;
  • License and Certification: Possession of a valid Registered Health Information Technician (RHIT) Certification;
  • Substitution: Possession of a valid Registered Health Information Administrator (RHIA) Certification may substitute for one (1) year of the required experience and the RHIT certification;
  • Condition of Employment: Epic Certification - Possession of a valid epic module certification applicable to the Epic specialty area of the position is a condition of employment for these positions.
Desirable Qualifications
  • Proficiency with basic word processing and presentation applications (i.e. MS Office: Word, Excel, PowerPoint) required;
  • Knowledge of flow diagramming applications and collaboration platforms, (i.e. Visio, SharePoint) required;
  • Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping, and Kaizen events;
  • Working knowledge of applicable federal, state, local, and private laws and regulations in relation to the processes of the area of purview and electronic health records - Strong understanding of the core functions and processes of health information management;
  • Understanding of the billing office's integration with other departments in the organization;
  • Good comprehension of revenue cycle management;
  • Familiarity with organization's processes that fall under HIM: Chart Tracking, Release of Information, Deficiency Tracking, and Coding Familiarity;
Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

  • Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying);
  • Assessment Component - Candidates that meet the minimum qualifications will be invited to participate in Supplemental Questionnaire exam that is designed to measure the knowledge, skills, and abilities in job-related areas which may include but not be limited to;
  • Supplemental Questionnaire Examination (Weight: 100%);
Additional Information

The certification rule for the eligible list resulting from this examination will be the Rule of three Scores.

Eligible List/Score Report: Once you pass the exam, you will be placed onto an eligible list and given a score and a rank.

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.