Part-Time Sales Associate and Keyholder

1 week ago


Evansville, Indiana, United States Shopeastlandmall Full time

Join us in delivering an exceptional shopping experience for our customers.

As a Key Holder at Shopeastlandmall, you will play a vital role in our success by assisting the store management team in providing outstanding customer service, ensuring that fans can access the merchandise they cherish. Your expertise in pop culture will be instrumental in training new team members and contributing to their success, while also supporting the Store Manager in daily operations and achieving sales objectives.

YOUR RESPONSIBILITIES

Provide a remarkable shopping experience that encourages customer loyalty. Your product knowledge and customer service skills will impress our clientele. Step up to lead when necessary, assisting in store operations when the Manager is unavailable.

Understand the store's sales strategy and help achieve sales goals by enhancing key performance indicators: Units Per Transaction (UPT) and Average Dollar Transaction (ADT).

Maintain visual standards across the sales floor and ensure assigned areas are presentable. Assist in the store's opening and closing procedures.

Operate the cash register, processing transactions and utilizing your pop culture knowledge to promote additional sales. You will also be responsible for closing out the register and reporting any discrepancies to the Store Manager. Assist with planogram updates, including store layout, wall displays, fixtures, and merchandise arrangements.

Communicate effectively with management about fashion and music trends, while collaborating with Store Management to prevent theft and misuse of merchandise.

Support the organization of the stockroom and maintain a tidy store environment.

Provide training and guidance to new Sales Associates to help them integrate smoothly into the team.

Perform any additional tasks as assigned by your Store Leader.

QUALIFICATIONS

Previous experience in a retail setting is preferred. A passion for music and pop culture is essential.

Exceptional customer service and sales skills are required.

A High School Diploma or GED equivalent is necessary.

Strong collaboration and communication abilities, along with effective leadership skills, are important.

Physical requirements include the ability to stand and walk during scheduled hours, reach for merchandise using ladders and poles, and lift boxes of merchandise weighing up to 50 pounds.

FLEXIBLE SCHEDULE AVAILABILITY IS REQUIRED.



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