Operations Center Support Specialist

3 weeks ago


Tinley Park, Illinois, United States Phoenix Innovations Full time
About Phoenix Innovations

We are a regionally based, nationwide system integrator and service provider in the field of telecommunications. With over 20 years of experience, we design, provision, install, and support complete telecommunications networks for public and private network operators.

What We Offer
  • Flexible working hours with a time account and the possibility of home office
  • Generous vacation policy with at least 30 days
  • Attractive salary package with above-average and performance-based compensation, multiple annual bonuses, and participation in company success
  • Meal allowance, free drinks, and massages, as well as a contribution to company pension scheme
  • Participation in e-bike leasing and the Recognizing Excellence and Corporate Benefits program
  • Intensive training
  • Great working atmosphere with flat hierarchies and open communication in an innovative company
Job Responsibilities
  • Monitoring telecommunications networks (WDM, Access, SDH, CET, Switch) and setting up lawful interception measures
  • Receiving and verifying disruptions from customers, analyzing and resolving issues


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