IT Support Specialist
4 days ago
We are seeking a skilled IT Help Desk Technician to join our team at EMCORE Corporation. As a key member of our IT department, you will provide technical support and assistance to our users, ensuring seamless operation of our systems and applications.
Key Responsibilities:- Provide technical support to users via phone, email, or in-person, resolving issues and answering questions in a timely and professional manner.
- Monitor and maintain workstation, operating system, and LAN performance to ensure optimal system performance.
- Detect, diagnose, and resolve application issues, minimizing downtime and ensuring consistent productivity.
- Set up and configure systems, computer hardware, software, and networks, ensuring seamless integration and functionality.
- Maintain email accounts and directories, ensuring accurate and up-to-date information.
- Five+ years of prior IT and systems administration experience.
- AA/AS degree or certification in a related field.
- Excellent problem-solving, critical thinking, and organizational skills.
- Practical verbal and written communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Project management skills.
- Ability to travel up to 10%.
- Eager to learn and participate in projects.
The IT Help Desk Technician will work in a dynamic and fast-paced environment, with a moderate amount of noise. The position requires the ability to lift and carry up to 20 pounds as needed.
EMCORE Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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