IT Support Specialist
2 weeks ago
Become a vital member of Link Solutions, Inc. as a Computer User Support Specialist.
Key Responsibilities:
- Conduct system evaluations and manage user account creation.
- Address all support inquiries through various communication channels.
- Diagnose and resolve issues related to hardware and software systems.
- Install, configure, and maintain computer systems and applications.
- Ensure adherence to information management protocols.
- Identify and rectify hardware and software malfunctions.
- Test and deploy new software solutions and updates.
Required Qualifications:
- Must be a US Citizen with an active DoD Secret Security Clearance.
- Possession of CompTIA Security+ CE certification or higher.
- A Bachelor's Degree in Computer Science or a minimum of 2 years of relevant experience.
- Familiarity with Active Directory, Windows 10, Microsoft Office 365, and Citrix environments.
- Strong communication and organizational abilities.
Preferred Qualifications:
- Certification in Microsoft 365.
- TIL Foundation v4 certification or higher.
- Modern Desktop Administration Associate certification.
- Experience working within a DoD context.
Link Solutions, Inc. provides a comprehensive compensation and benefits package, emphasizing innovation and customer satisfaction.
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