IT Support Specialist

2 weeks ago


Dover, New Jersey, United States Link Solutions, Inc. Full time
Computer User Support Specialist

Become a vital member of Link Solutions, Inc. as a Computer User Support Specialist.

Key Responsibilities:

  • Conduct system evaluations and manage user account creation.
  • Address all support inquiries through various communication channels.
  • Diagnose and resolve issues related to hardware and software systems.
  • Install, configure, and maintain computer systems and applications.
  • Ensure adherence to information management protocols.
  • Identify and rectify hardware and software malfunctions.
  • Test and deploy new software solutions and updates.

Required Qualifications:

  • Must be a US Citizen with an active DoD Secret Security Clearance.
  • Possession of CompTIA Security+ CE certification or higher.
  • A Bachelor's Degree in Computer Science or a minimum of 2 years of relevant experience.
  • Familiarity with Active Directory, Windows 10, Microsoft Office 365, and Citrix environments.
  • Strong communication and organizational abilities.

Preferred Qualifications:

  • Certification in Microsoft 365.
  • TIL Foundation v4 certification or higher.
  • Modern Desktop Administration Associate certification.
  • Experience working within a DoD context.

Link Solutions, Inc. provides a comprehensive compensation and benefits package, emphasizing innovation and customer satisfaction.



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