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Member Engagement Specialist

2 months ago

Dover, New Jersey, United States Picatinny Federal Credit Union Full time

Join Our Team

Picatinny Federal Credit Union is seeking a dedicated full-time Member Engagement Specialist to enhance the personal experience of our members by fostering relationships and providing financial products and services that support their aspirations and help them achieve their objectives.

About Us: Established in 1939, Picatinny Federal Credit Union began as a single-branch institution serving Picatinny Arsenal. Over the years, we have expanded our reach and now proudly offer membership to anyone residing, working, worshipping, or studying in Morris County, along with their immediate families. We are a modern, full-service financial institution with branch locations in Rockaway, Denville, Mt. Olive, and Parsippany, in addition to our original branch.

Your Role: As a Member Engagement Specialist, you will play a vital role in delivering exceptional member service that ensures our members feel valued and appreciated. You will provide tailored financial solutions that align with their goals and dreams.

What We Offer: We provide a competitive salary and benefits package, along with opportunities for training and professional development. We recognize and reward our team members for their contributions, fostering a positive work environment that promotes growth, collaboration, and teamwork.

Qualifications: While prior experience in operational roles or sales within the financial services sector is advantageous, it is not mandatory. The essential qualifications include:

  • Excellent Communication & Customer Service Skills
  • Strong Organizational Abilities
  • Proficient Computer and Typing Skills
  • Experience in Cash Handling
  • High School Diploma or GED

Picatinny Federal Credit Union is an equal opportunity employer, emphasizing the recruitment of talented individuals who share our commitment to delivering outstanding customer service and assisting our members in achieving their financial goals.

Compensation: Competitive hourly wage ranging from 18-25.