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Customer Support Specialist

2 months ago

Dover, New Jersey, United States Domino's Pizza LLC Full time
Company Overview

Established in 1960, Domino's is the leading name in pizza delivery worldwide. We pride ourselves on having a team of outstanding individuals dedicated to being the premier pizza delivery service.

Position Overview

We are a locally owned franchise of Domino's seeking dedicated, friendly, and hardworking individuals to fill the role of Customer Service Representative.

*Are you enthusiastic about engaging with customers over the phone?

*Do you enjoy making connections with people?

If so, this position is tailored for you. As a Customer Service Representative, you will serve as the initial point of contact for our clientele. Whether they reach out via phone or visit our store, you will create their first impression. What menu items do we offer? What promotions are available? What are your recommendations? These are common inquiries from our customers, and it will be your responsibility to provide them with the answers.

The CSR role is an excellent entry point into a career with Domino's. From this position, you will gain insights into various facets of store operations, including but not limited to food preparation, oven management, quality assurance, and potential pathways to management and franchising.

Requirements
  1. Applicants must be at least 16 years of age.
  2. Ability to effectively communicate with customers and colleagues to process orders both via phone and in person.
  3. Must possess the ability to perform basic arithmetic operations accurately and swiftly.
  4. Exhibit a friendly demeanor.
Additional Insights

We take pride in our workforce. Achieving our goal of being the best delivery service in the world requires exceptional team members collaborating effectively. Our mission is to recognize, appreciate, and leverage the unique skills and contributions of every individual, fostering an environment where all team members can achieve their fullest potential. At Domino's, our people are our priority.