Client Services Representative
1 week ago
We are seeking a highly motivated Client Services Representative to join our team at Service Champions. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.
Key Responsibilities:
- Provide timely and effective support to clients via phone, email, and in-person interactions.
- Resolve client issues and concerns in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless delivery of services and meet client expectations.
- Develop and maintain strong relationships with clients to drive loyalty and retention.
Requirements:
- 3-5 years of experience in a customer-facing role, preferably in the HVAC and plumbing industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in Microsoft Office and ability to learn new software systems.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career growth.
About Service Champions:
Service Champions is a leading provider of residential heating and air conditioning services in Southern California. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
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