HVAC Operations Supervisor

1 week ago


New York, New York, United States Newmans Heating & Air Conditioning Full time
Position Overview

The HVAC Operations Supervisor is responsible for leading a team of skilled service technicians in delivering exceptional heating, ventilation, and air conditioning services. This role involves a combination of management, training, and operational oversight to ensure high-quality service delivery.

Key Responsibilities
  • Team Leadership: Supervise and mentor a team of field service technicians, fostering a collaborative work environment.
  • Training and Development: Conduct regular training sessions to enhance team skills and ensure adherence to service protocols.
  • Operational Improvement: Develop and implement efficient office and field procedures to optimize service department performance.
  • Job Coordination: Communicate effectively with technicians throughout the day to assist with job-related queries and ensure smooth operations.
  • On-Site Job Management: Collaborate with technicians on-site to finalize job details and ensure customer satisfaction.
  • Job Follow-Up: Manage ongoing job requirements, including parts ordering, quoting, and customer communications.
  • Scheduling Support: Assist the dispatcher in managing daily schedules to maximize efficiency.
  • Quality Assurance: Ensure all jobs are completed promptly and within budget constraints.
  • Site Visits: Conduct project site evaluations as necessary to assess job progress and quality.
  • Billing Preparation: Review completed jobs for accuracy in billing, ensuring all technician notes are comprehensive and costs are accounted for.
  • Emergency Response: Provide support for after-hours emergency service calls as needed.
  • Team Culture: Contribute to building a positive and healthy team culture within the organization.
About Newmans Heating & Air Conditioning

Newmans Heating & Air Conditioning is a dedicated, family-owned HVAC service provider committed to excellence in New Jersey. We proudly serve a wide area, specializing in both residential and commercial HVAC solutions, including installation, maintenance, and repair services.



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