Leave of Absence Coordinator

4 hours ago


Dubuque, Iowa, United States Sedgwick Full time
About the Role

Sedgwick is seeking a skilled Leave of Absence Coordinator to join our team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our leave management processes.

Key Responsibilities
  • Analyze leave requests, including FMLA, unpaid state, military, and company-specific leaves, to determine eligibility and certification in compliance with client plans, state, and federal regulations.
  • Establish and track leave claims, ensuring accurate and timely documentation in accordance with internal workflow processes.
  • Communicate decisions and expectations clearly and professionally with claimants and clients through phone, written correspondence, and/or claims system.
  • Maintain professional client relationships and provide excellent customer service.
  • Meet the organization's quality program minimum requirements.
Requirements
  • High school diploma or GED required.
  • One (1) year of administrative/general office experience or equivalent combination of education and experience required.
  • FMLA administration experience preferred.
Skills and Knowledge
  • Knowledge of state and federal FMLA regulations.
  • Excellent oral and written communication, including presentation skills.
  • Proficient computer skills, including working knowledge of Microsoft Office.
  • Analytical and interpretive skills.
  • Strong organizational and multitasking skills.
  • Excellent interpersonal skills.
  • Ability to exercise judgment in accordance with well-defined policies and procedures.
  • Ability to work in a team environment.
  • Ability to meet or exceed performance competencies as required by program.
Work Environment

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to creating a diverse, equitable, and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, consider applying anyway. We recognize that each person possesses a unique combination of skills, knowledge, and experience.



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