Claims Coordinator

4 hours ago


Dubuque, Iowa, United States Access Dubuque Full time
Job Title: Claims Coordinator

We are seeking a highly organized and detail-oriented Claims Coordinator to join our team at Cottingham & Butler Claims Services. As a Claims Coordinator, you will play a critical role in maintaining and updating our claims system, providing administrative support to the team, and ensuring seamless communication with clients and stakeholders.

Key Responsibilities:
  • Provide administrative support to the team, including data entry, document management, and communication with clients.
  • Input claim data into the software system, ensuring accuracy and timeliness.
  • Answer phone calls and provide top-notch customer service, resolving client inquiries and concerns in a professional and courteous manner.
  • Process paperwork, including reports, bills, and other documents, as requested.
  • Order reports, bills, and other documents as needed.
Requirements:
  • Prior experience in an office or customer service setting, with a competitive spirit and ability to thrive in a fast-paced professional business environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and stakeholders.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in software applications, including Microsoft Office and Google Suite.
  • Ability to work independently and as part of a team, with a strong attention to detail and organizational skills.
What We Offer:
  • Full-time benefits, including medical, dental, vision insurance, and 401(k) with company match.
  • Flexible spending or HSA, profit-sharing/defined contribution, and paid time off.
  • Company-paid short-term and long-term disability, maternity leave/parental leave, and subsidized parking.
  • Term life and accidental death insurance, and a commitment to growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at Cottingham & Butler Claims Services.


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