Home Care Coordinator

3 days ago


Dubuque, Iowa, United States Stonehill Communities Full time
Job Title: Home Care Scheduler

At Stonehill Communities, we are seeking a skilled Home Care Scheduler to join our team. As a Home Care Scheduler, you will play a vital role in managing the client intake process, establishing and maintaining positive relationships with customers and referral sources, and coordinating care for private duty services.

Key Responsibilities:
  • Direct daily referral and intake calls to the Director of Health and Wellness
  • Handle all telephone calls regarding scheduling coordination of caregivers to meet client scheduling needs
  • Coordinate client requests for service
  • Ensure that services are provided by the most qualified person available
  • Notify clients promptly if an employee is unavailable, and the coordinator will fill the absence until further scheduling can be resolved
What We Offer:
  • Competitive pay based on experience
  • Comprehensive benefit package
  • Free Wellness Center membership
  • Referral bonus up to $1,500.00
  • Scholarship and tuition assistance
Requirements:
  • Associate degree in a health-related or customer service field
  • Current CPR certification
  • Excellent reading, writing, grammar, organizational, and communication skills
  • Thorough knowledge of federal and state regulations as they apply to team member compensation and benefits
  • Ability to maintain confidentiality and adhere to the Franciscan-inspired mission and values statement


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