Medical Office Coordinator

3 days ago


San Francisco, California, United States RMA Network Full time
Job Overview

RMA Network, a leading fertility practice in the RMA Network, is seeking a reliable and motivated Medical Office Coordinator to join our team in San Francisco.

This part-time position involves greeting patients, activating patient files, and providing support to patients and medical staff. The ideal candidate will work closely with our multi-disciplinary teams to present a positive Practice image to our patients.

About the Role

Key Responsibilities:

  • Welcome and greet all incoming patients and visitors.
  • Comfort patients by anticipating their anxieties and answering their questions.
  • Follow provider appointment templates and guide patients through their visit.
  • Assess schedule conflicts and problems with recommendations for solutions.
  • Collect payments as required; work with Finance to ensure all insurance information is entered and up-to-date.
  • Work closely with patient care teams to coordinate total patient care.
  • Process medical records requests.
  • Handle administrative tasks such as filing, sorting faxes, and answering phones.
  • Schedule and confirm appointments.
  • Support office operations by ordering supplies and maintaining the front desk and waiting room areas.

Requirements:

  • High School Diploma or equivalent (GED) required.
  • Associate's degree preferred (Administrative Management or related field).
  • 1+ years of practical experience working in a similar position.
  • Experience in a patient-facing role preferred.
  • Experience working in the medical/healthcare industry.
  • 2+ years of practical experience working in a customer service setting.

Preferred Skills:

  • Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required.
  • Experience with medical office software programs (EMRs) preferred.
What We Offer

Estimated Salary: $55,000 - $65,000 per year.

About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction.



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