Medical Office Coordinator
7 days ago
We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at MACT Health Board, Inc.
Salary:$23.56-$26.56 Hourly
Job DescriptionThe primary purpose of this role is to provide administrative support to our medical and nursing staff while maintaining confidentiality according to Privacy Act procedures.
The ideal candidate will be able to work effectively in a positive and respectful manner with colleagues, demonstrating an awareness and appreciation of American Indian traditions, customs, and socioeconomic needs.
This position requires strong communication and problem-solving skills, with the ability to prioritize tasks and complete assignments in a timely manner.
- Perform daily opening and closing office procedures as assigned.
- Greet arriving patients in a prompt, pleasant, and helpful manner.
- Verify necessary patient demographics information in the patient's health record.
- Book, coordinate, and reschedule patient appointments.
- Oversee the general waiting area, coordinating patient movements and reporting problems or irregularities.
- Respond to incoming calls/faxes timely, route calls to the appropriate area, take and relay messages, communicate general clinic information, and respond to emergency calls according to established procedures.
- Communicate with medical/nursing staff regarding any change in patient scheduling emergency problems that should occur.
- Collect copays and balances on accounts as instructed by the Billing Department. Prepare receipts for payment transactions according to established procedures.
- Maintain confidentiality with patient information at all times; adhere to all HIPAA guidelines/regulations.
Requirements
- High School Diploma or equivalent.
- A minimum of one year of front office medical experience.
Preferred Qualifications
- NextGen EHR Experience.
- Ability to pass a timed typing test at 45 wpm.
- Ability to pass a timed 10-key test accurately.
Working at MACT Health Board, Inc.
MACT Health Board, Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
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