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Healthcare Operations Coordinator

2 months ago

Dallas, Texas, United States Peppes Pizza AS Full time

About Peppes Pizza AS

Peppes Pizza AS is a leading provider of quality food services, dedicated to delivering exceptional dining experiences. Our mission is to serve our customers with respect and integrity, ensuring that every meal is prepared with the utmost care and attention to detail.

Position Overview

The Healthcare Operations Coordinator plays a vital role in providing comprehensive administrative support to healthcare professionals within our organization. This position serves as a crucial link between our staff, clients, and healthcare providers.

Key Responsibilities

  • Compile and present weekly reports on service utilization, including metrics on appointments, cancellations, and rescheduling.
  • Provide training and guidance to team members on scheduling and care coordination processes as required.
  • Ensure the confidentiality of all client-related information in compliance with relevant regulations.
  • Manage and analyze operational data to assess performance and recommend improvements for service delivery.
  • Collaborate with a diverse team to ensure timely booking of appointments and follow up with confirmations.
  • Prioritize and respond to internal communications efficiently, ensuring all inquiries are addressed promptly.
  • Coordinate all appointments and workflows, ensuring resources are available for service delivery.
  • Mitigate scheduling conflicts and manage calendar issues effectively.
  • Maintain an updated database of contacts for seamless communication.
  • Provide support for medical readiness appointments and collaborate with other service teams as needed.

Qualifications

  • Associate degree or equivalent experience in a relevant field.
  • A minimum of three years of experience in a healthcare or clinical setting.
  • Experience with healthcare systems and processes is preferred.
  • Proficiency in standard office software applications.